Social Security: fslg fy08 work plan

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FY2008 FEDERAL, STATE AND LOCAL GOVERNMENTS WORK PLAN October 1, 2007 FY2008 FSLG Work Plan TELEPHONE CONTACTS Area General Questions Contact Sunita B. Lough Jayne E. Maxwell Telephone (202) 283-9818 (512) 499-5070 (512) 499-5070 (202) 283-9794 (512) 499-5070 (954) 423-7156 (512) 499-5070 Customer Education and Jayne E. Maxwell Outreach Stewart Rouleau Examinations Research Plan Training Jayne E. Maxwell Terry Rodriguez Jayne E. Maxwell 2 TABLE OF CONTENTS Topic Page
  FFYY22000088  FFEEDDEERRAALL,,SSTTAATTEEAANNDDLLOOCCAALL  GGOOVVEERRNNMMEENNTTSS  WWOORRKKPPLLAANN  OOccttoobbeerr11,,22000077  FY2008  FSLG Work Plan   TELEPHONE CONTACTS Area Contact Telephone General QuestionsSunita B. LoughJayne E. Maxwell(202) 283-9818(512) 499-5070Customer Education andOutreachJayne E. MaxwellStewart Rouleau(512) 499-5070(202) 283-9794Examinations Jayne E. Maxwell (512) 499-5070Research Plan Terry Rodriguez (954) 423-7156Training Jayne E. Maxwell (512) 499-5070 2    TABLE OF CONTENTS   Topic Page Executive Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  Planning Process  Overview of FSLG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7    Methodology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8   Work Plan Areas  BAC 52, PAC TT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10   Customer Education and Outreach . . . . . . . . . . . . . . . . 10    Stakeholder Relationship Management . . . . . . . . . . . . 10    Other Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10   Performance Measures . . . . . . . . . . . . . . . . . . . . . . . . . 11  BAC 64, PAC EF . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . 11  Workload Selection. . . . . . . .. . . . . . . . . . . . . . . . . . . . 11  Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12   Compliance Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  Research . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  Performance Measures . . . . . . . . . . . . . . . . . . . . . . . . . 13  Appendices  Appendix A: Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14   Appendix B: Compliance Plan . . . . . . . . . . . . . . . . . . . . . . . 16   Appendix C: Research Plan . . . . . . . . . . . . . . . . . . . . . . . . . 23   3    Executive Summary The Office of Federal, State and Local Governments (FSLG) supports theInternal Revenue Service (IRS) and the Tax Exempt and Government Entities(TEGE) Division strategic goals of:1) Enhancing Enforcement of the Tax Law;  2) Taxpayer Education and Outreach; and  3) Modernizing the IRS through its People, Processes and Technology.  In support of these goals, FSLG has committed to the following work plan areas: ¾ Expand FSLG compliance activities, ¾ Continue the Federal Agency compliance initiative, ¾ Continue the Large Entity compliance initiative, ¾ Continue a multi-year compliance project to address various complianceissues of specific market segments within state and local entities, ¾ Continue to address Abusive Tax Avoidance Transactions (ATATs), ¾ Build a highly qualified and satisfied work force, ¾ Meet customer needs by providing educational activities, ¾ Encourage voluntary compliance by government entities, ¾ Improve organizational performance, and ¾ Improve knowledge and information managementA central theme in the FY2008 Work Plan is FSLG’s focus on continuing toimprove its enforcement activity. Specifically, FSLG is committed to continuingits Federal Agency and Large Entity compliance initiatives that began in FY2005.FSLG will continue to conduct compliance projects designed around specificmarket segments or issues to improve compliance among state and localentities. FSLG will complete a project to analyze its classification program toimprove the case selection process. It will hire and train additional Specialists,which will allow FSLG to increase compliance enforcement activities in FY2009.Strategic InitiativesIn FY2005, FSLG committed to addressing compliance by Federal agencies withFederal tax laws. The compliance plan included the formation of a dedicatedFederal Agency compliance group in September, 2005. In FY2007, the FederalAgency compliance group opened 20 examinations and completed examinationsof 17 Federal agencies. In FY2008, FSLG anticipates opening 20 and closing 20examinations of Federal agencies or sub-agencies. FSLG will also continue towork with Collection and the CFO’s office to coordinate resolution of employmenttax delinquencies by Federal agencies.In FY2005, FSLG also committed to implementing a compliance program thataddresses large non-Federal government taxpayers. These taxpayers, with 4  
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